The circumstances of this event happened in early September 2019. It was getting late in the day at the Hotel and management could not come up with a quick fix solution to their in house Robina bookkeeper leaving at short notice and leaving their back office stranded. The Hotel used MYOB AccountRight Live as their accounting software and unfortunately no one else at the hotel new how to navigate or process anything within the software. Out of desperation the Manager had an idea that there would have to be a service based in Robina that could provide bookkeeping at short notice to help the Hotel our of a tight spot. The Manager jumped on Google to find a local Robina bookkeeping services firm and alas realised there were options available to meet the challenge that he was facing. There was one firm in particular that was an MYOB Partner that stood out from the pack due to all the good service reviews that they had received. The Manager quickly sent through an enquiry to Darcy Bookkeeping to see if they could help.
The Manager promptly received a phone call from a Senior bookkeeper at Darcy Bookkeeping regarding his enquiry to see how they could offer assistance. After a short discussion around the MYOB bookkeeping services requirements of the Hotel and the services and rates that Darcy Bookkeeping could offer, the Manager was set to meet with a bookkeeper at their Robina venue. The next day came and the bookkeeper was on time for a meet and greet with the manager, he then promptly got to work to ensure the Hotel did not miss a beat particularly with managing and paying suppliers. It was agreed that the bookkeeper would take care of the entry of bills, bank reconciliations on a weekly basis and the BAS and IAS for the Hotel.
Fast forward to early October and the back office of the Hotel is running like a finely tuned machine thanks to the support of Darcy Bookkeeping and their team. The Hotel is now coming into the busier season as the weather is starting to warm up again which means an increased volume of work for the back office. The Hotel is extremely thankful to Darcy Bookkeeping for their contribution during a turbulent time in the business for the minimal fee charged and no lock in contract it made financial sense to outsource the accounts department.
If you run a business in Robina and want to discuss your bookkeeping services options please give us a call on 1300 728 875.